Login Issue

Incident Report for Aiva Health

Resolved

The login issue has been resolved.

Posted Aug 25, 2020 - 17:30 PDT

Update

We are continuing to investigate this issue.

Posted Aug 25, 2020 - 16:59 PDT

Investigating

Engineering is investigating a login issue that appears to be impacting new logins to the CareTeam application and Aiva Administrative Console.

At this time, new logins will receive the error message "Hmm, it seems {your workspace} is not part of any organization".

Posted Aug 25, 2020 - 16:54 PDT

This incident affected: Aiva Platform, Aiva Administration Console, and Aiva CareTeam Mobile Application.